Independent support
Help beyond the lobby
These independent services offer confidential information and support when play no longer feels like entertainment.
24/7
ConnexOntario
988
Crisis support
19+
Canada access
Free
Self-exclusion tools
Where to start
- ConnexOntario — 1-866-531-2600, free and confidential across Ontario, 24 hours a day.
- Responsible Gambling Council — Find Gambling Help for Canadians.
- Gamblers Anonymous — peer-led meetings and recovery resources.
- 988 — call or text in Canada if you are in immediate emotional crisis.
Why this belongs here
Mata House does not accept real money, but simulated casino play can still occupy too much time or stop feeling enjoyable. Direct access to independent support should therefore remain visible and easy to find.
Use the tools inside Mata House
The responsible-play page explains warning signs and provides direct access to account breaks and self-exclusion. More self-service help is available on the support page.
