Privacy Policy
See what information is collected, why it is used and which choices remain in your hands.
Data controller
This privacy notice describes how the Mata House product handles personal data. Mail support is not enabled in this release; current product support routes are listed on the support page.
What we collect
| Category | Examples |
|---|---|
| Identity | Name, date of birth and screen name |
| Contact | Email address used to sign in |
| Account | Password hash, security settings, limits, seed pairs |
| Play | Rounds, stakes, results, balances, transaction history |
| Technical | IP address, device and browser, approximate location from IP |
Why we collect it
- To run your account and the games — performance of our contract with you.
- To check eligibility — our legitimate interest in keeping the platform Canada-only and 19+ and preventing duplicate accounts.
- To keep play safe — legitimate interest in identifying harmful play patterns and honouring self-exclusions.
- To meet legal and regulatory duties — including responding to lawful requests.
Who we share it with
We do not sell your data. We share it with processors who work for us under contract: our infrastructure hosting provider. There are no advertising processors and no payment processors — because there are no payments — and we otherwise disclose data only where the law requires it.
How long we keep it
We retain account and play records only as long as needed to operate the service, protect it from abuse and meet applicable legal requirements.
Your rights
- Access — a copy of the data we hold about you.
- Rectification — correction of anything inaccurate.
- Erasure — deletion, except where retention is legally required.
- Restriction — pause our processing while a dispute is resolved.
- Portability — your data in a structured, machine-readable format.
- Objection — to processing based on legitimate interests, including profiling.
- Withdraw consent — at any time, for anything based on consent.
You can also complain to the Office of the Privacy Commissioner of Canada. Current product support routes are listed on the support page.
Cookies
Covered separately in our cookie policy.
Security
Data is encrypted in transit over HTTPS. Passwords are stored as one-way hashes, and production access is restricted to operational users who need it.
Contact
Mail support is not enabled in this release. Current support routes are listed on the support page; you can also contact the Office of the Privacy Commissioner of Canada.
